Solution Designer & Business Analyst · India
· 28 Aug 2026
Dear Hiring Team,
I am writing to express my interest in the Telecom BSS (CRM, TMF, Product Catalog, Order management, Rating, Billing) Solution Designer / Business Analyst role. With over 17 years of IT experience,…Dear Hiring Team,
I am writing to express my interest in the Telecom BSS (CRM, TMF, Product Catalog, Order management, Rating, Billing) Solution Designer / Business Analyst role. With over 17 years of IT experience, including more than 8 years dedicated to Telecom BSS and Wholesale Billing ecosystems, I offer a proven track record of bridging the gap between business objectives and complex technical implementations.
Currently serving as a Business Analyst & Solution Designer at Netcracker Technology Solutions, I lead functional capability design, requirements analysis, and end-to-end solution architecture for tier-1 telecom initiatives (including NTT Japan). Throughout my career across Netcracker and Tata Consultancy Services (TCS), I have delivered robust billing and integration solutions across high-volume platforms like Netcracker Revenue Management (NRM), GENEVA/RBM, and AZTEC, directly supporting clients such as NTT and British Telecom.
Key strengths and achievements I bring to your organization include:
🔹End-to-End Solution Design & Business Analysis: Proven expertise in translating complex business requirements into detailed Functional Capabilities (FC), Functional Requirements (FR), and Low-Level Designs (LLD), having designed integration solutions supporting 20+ interfaces within enterprise telecom BSS ecosystems.
🔹Deep Telecom Billing Acumen: Extensive functional and technical mastery of Wholesale Billing workflows, rating and billing operations, price/rate plan configurations, and billing access layers (BAL).
🔹Global Stakeholder & Agile Leadership: PSM I certified with extensive experience leading cross-functional design discussions, FIRD review calls, and client demos across geographically distributed teams in India, the UK, and Japan.
🔹Strong Technical Foundation: Deep hands-on background in Oracle PL/SQL, database package/procedure design, and enterprise interface integration.
I am excited about the opportunity to bring my analytical rigor, BSS domain depth, and architecture expertise to drive transformative telecom solutions. Thank you for your time and consideration. I welcome the opportunity to discuss how my qualifications align with your strategic needs.
Sincerely,
Sujit Kumar Sadhukhan
